The Benazir Income Support Program (BISP) has taken strict measures to ensure fairness and accountability in its operations. Recent actions in Multan have uncovered fraudulent activities by retailers involved in the misuse of funds. These efforts reflect BISP’s commitment to transparency and justice for all beneficiaries.
| Key Actions | Details |
| Retailers Caught | 10 involved in fraud |
| Amount Recovered | Rs 77,500 |
| Complaint Portal | 24/7 accessible for issues |
| Tranche Payments | Rs 13,500 for beneficiaries |
Table of Content
Fraudulent Activities Uncovered in Multan
During a surprise inspection at Chak Haider Abad in Kabirwala, South Punjab Zonal Director Sayema Bashir discovered embezzlement by 10 retailers. These fraudulent acts occurred during the distribution of quarterly payments to beneficiaries. The inspection revealed misuse of funds, leading to immediate action against those responsible. Such inspections highlight BISP’s proactive approach in identifying and resolving corruption within the system to protect the rights of deserving individuals.
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Swift Action and Recovery of Funds
Following the discovery of fraudulent activities, BISP took decisive action by recovering Rs 77,500 from the involved retailers. These retailers were immediately barred from participating in BISP-related activities, and FIRs were lodged against them. This firm stance underscores BISP’s dedication to accountability, ensuring that public funds are used appropriately and reach the intended beneficiaries.
You may also read: BISP Kafaalat Amount Increases to Rs 13,500 from January 2025
Role of the 8171 Complaint Portal
BISP encourages beneficiaries to report any issues or fraud through the 8171 Complaint Portal. This platform allows individuals to submit complaints seamlessly, ensuring swift resolution of their concerns. Despite challenges like blackmailing by certain individuals, an increasing number of women are now using the complaint portal to protect their rights and report malpractice. In recent inspections, 35 complaints were received, leading to further investigations and corrective measures.
Update on 13,500 Tranche Payments for 2025
BISP has announced that eligible recipients can now receive the new tranche of Rs 13,500. Beneficiaries, including widows and government employees meeting eligibility requirements, can verify their CNICs to access this financial aid. This update provides much-needed relief to families and ensures timely assistance. Beneficiaries are encouraged to verify their eligibility and follow the steps to access their payments.
Customer Support for Complaints and Assistance
To address concerns like payment delays or eligibility issues, BISP offers 24/7 hotline support. Beneficiaries can file complaints online or contact the helpline for immediate assistance. Contact Information:
- Official Website: bisp.gov.pk
- Helpline Number: 051-924-6421
This customer support system ensures that beneficiaries receive accurate information and swift resolutions to their problems.
You may also read: Two Big Announcements for BISP Beneficiaries in 2025: New Stipend Declared
Conclusion
The Benazir Income Support Program has reinforced its commitment to fairness and transparency by taking decisive action against fraud. Through the recovery of misappropriated funds, the implementation of stricter protocols, and the promotion of the 8171 Complaint Portal, BISP continues to ensure that financial aid reaches deserving individuals. Beneficiaries are encouraged to stay updated and report any irregularities to maintain accountability in the system.
FAQs
What happens to retailers involved in fraud?
Retailers caught in fraudulent activities are barred from BISP-related tasks, and FIRs are filed against them to ensure accountability.
How can I file a complaint about payment issues?
You can file a complaint using the 8171 Complaint Portal or contact the BISP helpline at 051-924-6421 for assistance.
Who is eligible for the 13,500 tranche payment?
Widows, government employees, and other eligible individuals who meet the criteria can receive the Rs 13,500 payment after verifying their CNICs.
How does the 8171 Complaint Portal help beneficiaries?
The portal allows beneficiaries to report fraud or resolve payment issues efficiently, ensuring transparency and fairness in the system.