Many families in Pakistan depend on the BISP 8171 program to get financial help. But in 2025, many people are facing problems with their payments. These issues can happen because of system errors, biometric problems, or wrong information. This article will help you understand the common problems and how you can fix them step by step. If your payment is delayed or not showing, do not worry. You can follow these easy steps to solve your issue and receive your payment quickly and without stress.
| Problem | Quick Fix |
| Fingerprint not matching | Go to NADRA and update biometrics |
| CNIC or SIM not valid | Re-register your SIM and update CNIC if needed |
| Payment status not updating | Visit nearest BISP office for re-check |
| SMS not received from 8171 | Use correct SMS format and wait 48 hours |
Table of Content
Common 8171 BISP Payment Issues in 2025
In 2025, many BISP users are reporting different types of payment problems. Some people are eligible but still not receiving payments. Others say the 8171 portal does not show the correct status. Fingerprint mismatch is also a big issue during biometric verification. Some accounts are blocked or show “CNIC not found.” Payments are also delayed due to technical errors, and SMS updates are not received when the SIM is not registered in the user’s name. These issues can be frustrating, but they all have solutions.
Step 1: Check Your Eligibility on the 8171 Web Portal
First, go to the official 8171 BISP website. Enter your 13-digit CNIC number and the security code shown on the screen. After clicking “Submit,” you will see your status. It can say:
- Eligible and payment issued
- Under verification
- Not eligible
If your status is stuck on “Under Verification” for many weeks, then go to the nearest BISP office. Take your original CNIC and family documents. Ask for a re-check or a new survey to speed up the process.
Also Read: Breaking News: BISP Payments Suspended Temporarily 2025 April (Latest Update)
Step 2: Fix Fingerprint or Biometric Issues
Many people fail to receive payments because their fingerprint does not match during verification. To fix this, visit your nearest NADRA office and ask them to re-scan your fingerprints. After 3 to 7 days, try again at the BISP retailer like HBL Konnect. Make sure you use the same fingers that you used during your original registration. Biometric problems are very common, but this solution usually works.
Step 3: Re-Register If CNIC or SIM is Invalid
BISP links your payment to your CNIC and your mobile SIM. If your SIM is not in your name or your CNIC is expired, you may not get your money. Here’s what you need to do:
- Visit your mobile company’s office and register a SIM in your name.
- After that, go to your nearest BISP Tehsil office and give them your new SIM and CNIC details.
This step is very important for receiving future payments without delay.
Step 4: Send SMS in the Right Format
To get updates about your BISP status or payments, you must send your CNIC number in the correct format to 8171. Do not use any dashes or text.
- Correct Format: 1234567890123
- Wrong Format: My CNIC is 12345-6789012-3
Make sure to send it from the mobile number that is registered in your name. Wait for 24 to 48 hours for a reply from 8171.
Step 5: Visit Your Nearest BISP Payment Center
If the 8171 portal shows that payment is issued but you have not received it, go to the nearest BISP payment center or POS retailer. Carry your original CNIC and your registered mobile phone. Make sure your fingerprint matches at the counter. If it still does not work, report the issue to the staff. Sometimes the payment is available, but system errors stop it from processing.
Also Read: BISP Payment Release Date Changed – New Schedule Revealed
Conclusion
In this article, we are sharing all the details about the 8171 BISP Payment Issues 2025 and their step-by-step solutions. If you are facing delays or errors with your BISP payments, follow the methods shared above. Always keep your CNIC updated, use a registered SIM, and fix biometric problems early. These actions will help you receive your financial support on time and without trouble.
FAQs
What should I do if my CNIC is not found in the BISP system?
Visit NADRA to update your record, then go to the BISP office to re-register.
How long does it take to receive payment after biometric update?
Usually, it takes 3 to 7 days after NADRA updates your fingerprint data.
Can someone else’s SIM be used for BISP updates?
No, the SIM must be registered in your own name to receive updates and payments.
Where can I complain if my payment is still blocked?
You can call the BISP helpline at 0800-26477 or visit your local BISP office for help.