Benazir Kafalat Payment Process Face Verification for Disabled People and Solutions for the 938 Code Error

The Benazir Income Support Program (BISP) is an initiative by the Government of Pakistan designed to provide financial assistance to deserving and underprivileged families. As of January 2025, BISP has made important updates to improve the payment process, particularly for special persons (disabled individuals) and to fix the 938 code error that many beneficiaries have faced. The introduction of face verification technology is aimed at making it easier for special persons to receive their payments, while the 938 code error resolution ensures smoother transactions for all recipients.

Step	Details
Step 1: Verification	Complete biometric or face verification at a BISP office or mobile unit.
Step 2: Check Eligibility	Send CNIC to 8171 to confirm eligibility status.
Step 3: Payment Collection	Collect payment at ATMs or BISP cash points.
Step 4: Use Mobile Units	Mobile units help resolve verification issues in remote areas.

What is Benazir Kafalat Face Verification for Special Persons?

Benazir Kafalat face verification is a new feature that BISP has introduced for disabled persons who have trouble with traditional thumbprint verification. Many special persons find it difficult to use their fingerprints due to physical disabilities. Face verification solves this problem by allowing beneficiaries to confirm their identity through facial recognition. This method provides a more accessible way for special persons to receive financial assistance under the Benazir Kafalat Program.

Once the face verification is completed, the payment will be directly transferred to the beneficiary’s bank account, or they can withdraw it through ATMs or BISP cash points. This technology is designed to make the process easier, faster, and more inclusive, ensuring that no one is left behind because of physical limitations.

The 938 Code Error: Causes and Solutions

The 938 code error has been a common problem for many people trying to collect their Benazir Kafalat payments. This error occurs when there is a mismatch between the thumbprint data and the records in the BISP database. Often, the error is caused by issues such as outdated biometric data, incorrect CNIC details, or issues during the thumbprint matching process.

To address this, BISP has introduced face verification technology as an alternative method of identity verification. If beneficiaries encounter the 938 code error, they can use face recognition to verify their identity instead of relying on thumbprints. This update ensures that individuals no longer face delays or issues with payment collection due to technical errors.

How Face Verification Works for Payment Collection

The process of face verification for Benazir Kafalat is simple and user-friendly. Beneficiaries need to visit a nearby BISP office or a mobile unit in their area to complete the face verification process. The biometric data of the beneficiary will be captured, and once the identity is verified through facial recognition, the payment will be processed.

For those living in remote areas or unable to visit BISP offices, mobile units have been deployed to assist with face verification and other payment-related issues. Once the verification is complete, the payment will be transferred to the beneficiary’s account, and they can withdraw the amount from an ATM or a designated BISP cash point.

Eligibility Criteria for Receiving Benazir Kafalat Payments

To register for the Benazir Kafalat installment, there are many key criteria that must be met:

1. The beneficiary must be from a low-income household with a poverty score below 32.
2. Special persons, widows, and people without regular income are given priority under the program.
3. The household’s income must be less than Rs. 60,000 per month.
4. CNIC information and biometric data must be up-to-date in the BISP database.

Eligible beneficiaries will receive an SMS notification from BISP, informing them about their payment status. The beneficiary can then collect their payment through the available collection methods.

Payment Collection: How to Receive the 13500 Payment

In January 2025, the payment amount under the Benazir Kafalat Program is Rs. 13,500. The payment collection process has been streamlined to make it more convenient for beneficiaries:

• ATM Withdrawal: If you have a bank account, you can use the ATM to collect your payment after biometric or face verification.
• BISP Cash Points: For those in remote areas, payment can be collected at designated BISP cash points using your CNIC.
• Mobile Units: BISP mobile units will visit various regions to assist with payment collection and to resolve any verification issues.

Beneficiaries who are facing difficulties in verification or have the 938 code error can visit these mobile units for assistance.

The Role of Mobile Units in Payment Collection

Mobile units are a key part of BISP’s efforts to make the payment process more accessible, particularly for those in remote or underserved areas. These units are equipped to handle all types of verification issues, including resolving the 938 code error. They also help with registering new beneficiaries and resolving any other problems related to the payment process.

The mobile units play a critical role in reaching out to people who live far from BISP offices. By offering on-site support, these units ensure that beneficiaries can complete their face verification and collect their payments without the need to travel long distances.

Conclusion

The introduction of face verification for special persons and the resolution of the 938 code error are significant steps forward for the Benazir Kafalat Program. These updates make it easier for disabled individuals and all beneficiaries to access their financial assistance in a timely manner. With the help of face recognition technology, mobile units, and other innovations, BISP is ensuring that every deserving person receives the support they need.

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